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    UPA 2006
    Date: June 12, 2006
    UPA 2006: Usability Through Storytelling. As usability professionals, we weave stories that have been harvested from user communities. While using products we help to develop, they tell us stories of frustrations and joyous discoveries. Observing and analyzing users and their tasks creates stories that will bring the user community alive in the minds of others. See
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