Bozeman, Montana-based RightNow Technologies, the developer of consumer relationship management software-as-a-service applications, revealed Tuesday that it has released the latest version of its enterprise-class, on-demand customer service solution, RightNow 8.1. The company said this version's key new feature is the inclusion of RightNow Connect, a standards-based, service-oriented architecture integration framework that helps connect the CRM with external applications. RightNow added that the upgraded CRM now includes support for 21 languages and dialects.
Top NewsTuesday, May 15, 2007
RightNow Unveils Latest Enterprise-Class CRM