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RightNow Launches CRM Solution for Retailers

RightNow Technologies, developer of customer relationship management software, has unveiled a CRM application geared exclusively for the retail sector, the company announced Tuesday. Called RightNow Retail, the new tool is based on RightNow 8, the company's enterprise-class software-as-a-service, and incorporates RightNow's experience working with retail clients, including Cabela’s, Drugstore.com, Hallmark.com and The Sharper Image. RightNow Retail is available for immediate licensing. RightNow Technologies is headquartered in Bozeman, Montana, and provides CRM software-as-a-service solutions to some 1,800 corporations and government agencies worldwide.