Serenova, a developer of cloud-based contact center management software, says it has opened up a new office in Salt Lake City, Utah, to help it better serve future customers and partners in the region. Serenova, which is based in Austin, Texas, said the move will help it reinforce and optimize its operations in North America. The company cited Salt Lake City as a top hub for contact center technology, which will give it access to another skilled workforce, and which help its round out its engineering and product teams. Salt Lake City is a major location for both established and startup technology companies, particularly in the software arena.
posted on Tuesday, August 20, 2019
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