Tuesday, June 9, 2009
eTelecare Lands Contract With Social Networking Site
Scottsdale, Arizona-based business process outsourcing firm eTelecare Global Solutions revealed yesterday that it will provide customer care services to subscribers of an online dating company. The financial impact of the deal and the customer's identity was not disclosed. As to the nature of its new client, eTelecare only noted that it was a "major" social networking company that selected eTelecare because of its positive track record and reputation. eTelecare added that the services it will supply include acquisition, billing inquiry, technical support, profile management and retention.