California-based satellite television provider DIRECTV announced yesterday that it is opening a new call center. The company said that the call center will be its fourth, and will employ up to 800 people. Bucking the trend of locating call centers in either India or the Phillipines, DIRECTV is locating the center in Missoula, Montana, which the company said it located after a nationwide search. DIRECTV said that it chose Missoula because of its quality workforce, technology infrastructure, and the opportunity for DIRECTV to be one of the state's leading employers. DIRECTV said that the new center will be 70,000 square feet, have seats for 400 agents at a time, and will provide support for its television services, digital video recorders, interactive services, and high definition programming. DIRECTV is a provider of satellite-based television and Internet services. The company said that it is recruiting for local employees.
Top NewsWednesday, November 23, 2005
DIRECTV Opens Call Center In Montana